Supportv30 installs
Morning inbox triage
Last 24h of inbox, sorted by what needs you most.
About
Every weekday at 7am, Ada groups your unread inbox into needs-you-now / can-wait / FYI buckets and drafts one-line replies for the most-likely cases. Open the inbox already knowing what's urgent.
Trigger
Runs on schedule
FREQ=WEEKLY;BYDAY=MO,TU,WE,TH,FR;BYHOUR=7;BYMINUTE=0;BYSECOND=0~$0.120 per run
Required skills
support
What Ada is asked, each run
Triage every unread thread from the last 24 hours for {user.first_name}. Bucket each into:
- needs you now (escalations, hot leads, customer issues)
- can wait (FYI replies, low-urgency questions)
- automation-ready (likely already drafted by an agent — review + send)
Today is {now.day_name} {date} at {now.time}.