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Supportv30 installs

Morning inbox triage

Last 24h of inbox, sorted by what needs you most.

About

Every weekday at 7am, Ada groups your unread inbox into needs-you-now / can-wait / FYI buckets and drafts one-line replies for the most-likely cases. Open the inbox already knowing what's urgent.

Trigger

Runs on scheduleFREQ=WEEKLY;BYDAY=MO,TU,WE,TH,FR;BYHOUR=7;BYMINUTE=0;BYSECOND=0
~$0.120 per run

Required skills

support

What Ada is asked, each run

Triage every unread thread from the last 24 hours for {user.first_name}. Bucket each into:
  - needs you now (escalations, hot leads, customer issues)
  - can wait (FYI replies, low-urgency questions)
  - automation-ready (likely already drafted by an agent — review + send)

Today is {now.day_name} {date} at {now.time}.